Contact
Something on this site out of date, or an offer that no longer matches what the casino shows you? Write to [email protected] and the message reaches our editorial desk directly. We answer in English, usually within one working day, and always from a person rather than an automated reply.
Three details make a report easy to act on: the casino concerned, the date you saw the problem, and a screenshot of the page or the cashier. With those we can retest the same route ourselves, and a confirmed error is corrected on the ranking the same week.
We also read messages that simply describe how a withdrawal went, because timings from real Kiwi accounts sharpen our own measurements. What we cannot do is act as an intermediary: we hold no accounts on your behalf, give no legal advice, and cannot release a balance held by an operator.